Frequently Asked Questions

Yes! As long as your e-book is accessible somewwhere online, simply create a Digital Download voucher, specify the url (web address) for the file and create the voucher. Users will only see the link to your file after they successfully claim their voucher.
A shared voucher code is useful for Facebook posts, embedding in websites, mass mailing lists - any time you want to reach a certain number of people and don't care how many times a given user uses the voucher. It's great for a First 50 people who click through get a free copy of my e-book type of promotion.
Conversely, if you're offering a give-away to a very specific set of potential customers with whom you would like to engage, a unique voucher might be more appropriate. For instance, you may offer five free signed copies of your hardback book to a blogger that they can advertise on their blog/website. The blogger can decide who gets each voucher - but when that person claims their voucher, the code cannot be used again. In other words, they can't pass it on to their friend to get a copy as well.
It depends on how many vouchers you want to give away in your campaign or promotion. The most basic package allows for five claims and is free! After that you can choose packages that cost anywhere from 5.00 - 20.00. We also offer big bulk packages at higher prices.
From a Vendavoucher point of view, yes. We do not store any of your clients' data on our system. Even if you pass in personal details as a reference in a voucher link, that someone might use to claim a voucher, these values are always stored as an irreversible MD5 Hash. In other words they are encoded in a format that cannot be reverse-engineered to get back to the original value. The only details we use are those of our clients (i.e. vendors who use Vendavoucher as part of their marketing strategy). These vendors are engaging in business and, as such, their business contact details can and should be made available to those doing business with them. However, this does not have to include personal information. A valid business address, business telephone numbers and business email addresses can be used here.